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Marie

  • Total activity 119
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Activity overview

Latest activity by Marie
  • Marie created an article,

    How do I add an authorized user?

    To add an authorized user to your Holiday Inn Club VacationsTM World Mastercard®, follow these steps or tap this link: Log in to your Holiday Inn Club VacationsTM credit card account online or in ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Marie created an article,

    How do I unfreeze my credit to apply?

    A credit freeze restricts access to your credit report, typically as a security measure to prevent new accounts being opened in your name. As a result, we’re unable to process your application if y...

    • 1 follower
    • 0 comments
    • 0 votes
  • Marie created an article,

    Cardholder Agreement Update- February 26, 2024

    The Cardholder Agreement for the Holiday Inn Club Vacations® World Mastercard® is changing.  Prior to this change, all programs shared a general cardholder agreement. Moving forward, we have drafte...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Marie created an article,

    What is Imprint?

    Imprint is a financial technology company that creates easy, inclusive and rewarding ways to pay. Imprint partners with Holiday Inn Club VacationsⓇ to offer the Holiday Inn Club VacationsTM World M...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Marie created an article,

    I can’t find an answer to my question

    We are here to help 7 days a week from 8am - 8pm Eastern Time. Please click here to send a message to our Customer Service Team, or click Support in the Imprint App to chat with our team.  

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Marie created an article,

    Can the billing cycle dates of the card be changed?

    Not at this time. However, in the Imprint app, you are able to set up automated payments (“Auto-pay”) on a date that is convenient to you and prior to the statement due date.  

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Marie created an article,

    I want to edit or cancel my payment

    Please note: Payments can be edited or canceled up until 11:59pm Eastern Time of the day prior to the scheduled payment date. Payments scheduled using "Pay Now" cannot be canceled or edited once th...

    • 2 followers
    • 0 comments
    • -2 votes
  • Marie created an article,

    I overpaid my credit card bill - what should I do?

    The funds will remain on your account and will be used as a credit toward your next bill.  

    • 1 follower
    • 0 comments
    • -2 votes
  • Marie created an article,

    There was an error on my statement

    If you think there is an error on your statement, please contact our Customer Support Team by email phone or chat.  You must contact us: Within 60 days after the error appeared on your billing sta...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Marie created an article,

    How do I add a bank account to make payments on my Holiday Inn Club VacationsTM World Mastercard® account?

    You can add a bank account through Plaid or by manually entering your bank routing and account numbers To add your bank account using Plaid: Open the Imprint app and tap the person menu at the top...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes