In App:
If you have mistyped your PIN more than 3 times, please wait at least 5 minutes and then try again.
To change your PIN please follow these steps:
Open the Imprint app to the home page
- Tap the person icon in the top left
- Tap 'Security'
- Tap 'Reset Pin'
- Enter your current PIN
- Create a new PIN
- Confirm the new PIN
Your new PIN is effective immediately
Note: your PIN number cannot be 4 digits in a row (e.g. "1111" or "0000") or 4 consecutive numbers (e.g. "4567"). We strongly recommend not using sensitive information, such as your birthday or SSN.
- Enter your phone number
- A six-digit code will be sent to you via SMS
- Enter the 6-digit code on the website
- Tap 'Forgot your pin'
- Input your birthday
- Enter your new PIN
- Confirm your new PIN
Your new PIN is active immediately